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Senior Manager Exam: 26 MCQs with answers

All 26 multiple-choice questions from this kit, free and with no sign-up.

Full kit · everything Flashcards · 18 Quick Revision · 15

Warm-up · 11 questions

Q1. Mintzberg's managerial roles include the role of 'negotiator'.

Beginner
A True B False
Show answer & explanation

True

Negotiator is one of Mintzberg's ten managerial roles, falling under the decisional category.

Q2. Kurt Lewin's change model consists of four steps: unfreezing, changing, refreezing, and evaluating.

Beginner
A True B False
Show answer & explanation

False

Lewin's model has three steps: unfreezing, changing (or moving), and refreezing. There is no 'evaluating' step.

Q3. What is the total number of marks for the People's Bank Senior Manager (Grade II) Promotion Examination 2005?

Beginner
A 100 marks B 80 marks C 120 marks D 90 marks
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100 marks

The examination is worth a total of 100 marks.

Q4. How many questions must be answered from Part I of the exam?

Beginner
A Four questions B Two questions C One question D Three questions
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Two questions

Candidates are required to answer exactly two questions from Part I.

Q5. What is the marking criteria emphasized by the examiners?

Beginner
A Analytical Approach B Creativity C Intuition D Speed
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Analytical Approach

One of the marking criteria is an 'Analytical Approach' to answers.

Q6. Which part of the exam covers the Sri Lankan financial service industry in 2004?

Beginner
A Part I B Part III C Part IV D Part II
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Part I

Part I focuses on the Sri Lankan financial service industry in 2004.

Q7. What is the maximum number of marks for each question in Parts III to VIII?

Beginner
A 20 marks B 15 marks C 10 marks D 5 marks
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10 marks

Each question in Parts III to VIII is worth 10 marks.

Q8. What is the required number of questions to answer from Parts III to VIII?

Beginner
A Four questions B Two questions C Five questions D Three questions
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Four questions

Candidates must answer four questions from Parts III to VIII.

Q9. Which of the following is NOT a part of the exam structure?

Beginner
A Part IX B Part I C Part II D Part III
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Part IX

There is no Part IX in the exam structure; it consists of Parts I to VIII.

Q10. What is the time allocated for the entire examination?

Beginner
A 180 minutes B 200 minutes C 120 minutes D 150 minutes
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180 minutes

The total time allocated for the examination is 180 minutes.

Q11. What is the total number of parts in the People's Bank Senior Manager Promotion Exam?

Beginner
A Seven Parts B Eight Parts C Six Parts D Nine Parts
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Eight Parts

The exam consists of a total of eight parts.

Building up · 15 questions

Q12. According to Henry Mintzberg, which of the following is NOT one of the ten managerial roles?

Intermediate
A Leader B Innovator C Monitor D Figurehead
Show answer & explanation

Innovator

Mintzberg's ten roles are figurehead, leader, liaison, monitor, disseminator, spokesperson, entrepreneur, disturbance handler, resource allocator, and negotiator. 'Innovator' is not one of them.

Q13. John Adair's 'Action Oriented Leadership' model focuses on three core responsibilities. Which of the following is NOT one of them?

Intermediate
A Managing external stakeholders B Achieving the task C Managing the team D Managing individuals
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Managing external stakeholders

Adair's model emphasizes task, team, and individual needs. External stakeholders are not a core component of this model.

Q14. In the Blake and Mouton Managerial Grid, which leadership style is characterized by high concern for people and low concern for production?

Intermediate
A Team Management B Country Club Management C Impoverished Management D Task Management
Show answer & explanation

Country Club Management

Country Club Management (1,9) reflects high concern for people and low concern for production.

Q15. Which of the following is NOT a common way to improve productivity as discussed in the exam?

Intermediate
A Improving employee skills B Improving technology C Increasing working hours D Improving management practices
Show answer & explanation

Increasing working hours

Common ways to improve productivity include technology, skills, and management practices, but simply increasing working hours is not typically considered a sustainable productivity improvement method.

Q16. In the context of the People's Bank 2004 financial data, which bank had the highest Capital Adequacy Ratio?

Intermediate
A Bank C B Bank B C People's Bank D Bank A
Show answer & explanation

Bank B

Bank B had a Capital Adequacy Ratio of 12.92%, the highest among the listed banks.

Q17. Which of the following is NOT a step in Kurt Lewin's three-step model for change?

Intermediate
A Changing B Unfreezing C Evaluating D Refreezing
Show answer & explanation

Evaluating

Lewin's model consists of unfreezing, changing (or moving), and refreezing. Evaluating is not one of the three steps.

Q18. What does Corporate Social Responsibility (CSR) primarily involve?

Intermediate
A Maximizing shareholder profits B Donating to charities only C Balancing economic, social, and environmental responsibilities D Complying with legal regulations
Show answer & explanation

Balancing economic, social, and environmental responsibilities

CSR involves a balance of economic, social, and environmental responsibilities towards stakeholders.

Q19. In the People's Bank 2004 financial data, which bank had the highest Non-Performing Loans (NPL) ratio?

Intermediate
A Bank C B People's Bank C Bank B D Bank A
Show answer & explanation

People's Bank

People's Bank had an NPL ratio of 14%, the highest among the banks listed.

Q20. Which of the following is a key barrier to communication between a Regional Office and branches?

Intermediate
A Clear channels B Shared goals C Regular meetings D Physical distance
Show answer & explanation

Physical distance

Physical distance is a common barrier to effective communication between regional offices and branches.

Q21. What is the primary purpose of a Branch Marketing Plan?

Intermediate
A To comply with regulatory requirements B To outline branch layout C To manage employee salaries D To set objectives and strategies for marketing bank services
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To set objectives and strategies for marketing bank services

A Branch Marketing Plan focuses on setting marketing objectives and strategies to promote bank services.

Q22. Which of the following is NOT a typical risk encountered by banks as per the exam content?

Intermediate
A Political risk B Credit risk C Operational risk D Market risk
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Political risk

While political risk can affect banks, the exam specifically mentions credit, market, and operational risks as key risks in the context of the Board of Risk Management.

Q23. In the context of the People's Bank 2004 financial data, which bank had the highest Return on Assets (ROA)?

Intermediate
A Bank B B People's Bank C Bank A D Bank C
Show answer & explanation

Bank B

Bank B had an ROA of 1.35%, the highest among the banks listed.

Q24. Which of the following is a key factor to consider when setting branch objectives?

Intermediate
A Employee preferences B Market conditions C Competitor's internal policies D Personal goals of the manager
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Market conditions

Market conditions are a critical external factor in setting realistic and achievable branch objectives.

Q25. What is the primary focus of the 'Code of Corporate Governance of Banks' as mentioned in the exam?

Intermediate
A Ensuring sound risk management and accountability B Expanding branch network C Maximizing profits D Reducing staff costs
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Ensuring sound risk management and accountability

The Code of Corporate Governance focuses on sound risk management, accountability, and transparency in bank operations.

Q26. Which of the following is a characteristic of a 'learning organization' as implied in the context of managing change?

Intermediate
A Adaptability and continuous improvement B Centralized decision-making C Rigid hierarchy D Resistance to change
Show answer & explanation

Adaptability and continuous improvement

A learning organization is characterized by adaptability, continuous improvement, and the ability to respond to change effectively.

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