Communication Basics: 34 MCQs with answers

All 34 multiple-choice questions from this kit, free and with no sign-up.

Warm-up · 22 questions

Q1. What is communication?

Beginner
A The process of reading books silently B The process of storing information in a computer C The process of working alone on a task D The process of sharing information, ideas, thoughts and feelings with others
Show answer & explanation

The process of sharing information, ideas, thoughts and feelings with others

Communication is defined as the process of sharing information, ideas, thoughts and feelings with others.

Q2. Which of the following is NOT a mode of communication mentioned in the text?

Beginner
A Writing B Gestures C Telepathy D Speaking
Show answer & explanation

Telepathy

The text lists speaking, writing, gestures, sign and body language as modes of communication; telepathy is not mentioned.

Q3. Communication can take place between:

Beginner
A Only two people B Only in offices C Two or more people D Only one person
Show answer & explanation

Two or more people

The text states that communication can be done between two or more people.

Q4. According to the text, good communication helps to:

Beginner
A Create confusion B Increase misunderstanding C Avoid relationships D Reduce misunderstanding
Show answer & explanation

Reduce misunderstanding

The text says good communication reduces misunderstanding.

Q5. Which of the following is a type of communication mentioned in the text?

Beginner
A Direct and indirect B Formal and informal C Verbal and non-verbal D Written and oral
Show answer & explanation

Verbal and non-verbal

The text states that communication can be done verbal and non-verbal.

Q6. Communication helps in building:

Beginner
A Good relationships B Technical skills C Financial problems D Physical strength
Show answer & explanation

Good relationships

The text mentions that communication helps in building good relationships.

Q7. Communication helps us express our:

Beginner
A Age and gender B Height and weight C Feelings and opinions D Wealth and property
Show answer & explanation

Feelings and opinions

The text says communication helps us express our feelings and opinions.

Q8. Where is communication used according to the text?

Beginner
A Only in offices B Only in business C Only in schools D In schools, colleges, offices and business
Show answer & explanation

In schools, colleges, offices and business

The text states communication is used in schools, colleges, offices and business.

Q9. Communication plays an important role in:

Beginner
A Only personal life B Neither personal nor professional life C Only professional life D Both personal and professional life
Show answer & explanation

Both personal and professional life

The text concludes that communication plays an important role in our personal and professional life.

Q10. Which of the following is NOT listed as a mode of communication in the text?

Beginner
A Gestures B Body language C Smoke signals D Sign
Show answer & explanation

Smoke signals

The text lists speaking, writing, gestures, sign and body language; smoke signals are not mentioned.

Q11. Communication is an important part of our daily life.

Beginner
A True B False
Show answer & explanation

True

The text explicitly states that communication is an important part of our daily life.

Q12. Communication can only take place through speaking and writing.

Beginner
A True B False
Show answer & explanation

False

The text says communication can also take place through gestures, sign and body language, not only speaking and writing.

Q13. What is the primary purpose of communication?

Beginner
A To gather information only B To avoid interaction C To express thoughts and ideas D To confuse others
Show answer & explanation

To express thoughts and ideas

The primary purpose of communication is to express thoughts and ideas, facilitating understanding between individuals.

Q14. Which of the following is a key component of the communication process?

Beginner
A Sender B Receiver only C Message only D Feedback only
Show answer & explanation

Sender

The sender is a key component of the communication process, as they initiate the message that is to be communicated.

Q15. In communication, what does feedback refer to?

Beginner
A The noise in the environment B The sender's intent C The response from the receiver D The initial message
Show answer & explanation

The response from the receiver

Feedback refers to the response from the receiver, indicating whether the message was understood or requires clarification.

Q16. Which of the following is NOT a barrier to effective communication?

Beginner
A Active listening B Distractions C Cultural misunderstandings D Language differences
Show answer & explanation

Active listening

Active listening is not a barrier; rather, it enhances communication by ensuring understanding and engagement.

Q17. What is a common mode of communication?

Beginner
A Mind reading B Telepathy C Written communication D Silence only
Show answer & explanation

Written communication

Written communication is a common mode of communication that allows for the expression of thoughts and ideas in a tangible form.

Q18. Which of the following best defines 'non-verbal communication'?

Beginner
A Communication through written text B Communication without words C Communication using only technology D Communication through spoken words
Show answer & explanation

Communication without words

Non-verbal communication refers to communication without words, including gestures, facial expressions, and body language.

Q19. Which of the following is an example of a communication channel?

Beginner
A An idea B A written message C A smartphone D A person’s thoughts
Show answer & explanation

A smartphone

A smartphone is an example of a communication channel as it facilitates the transmission of messages between individuals.

Q20. What role does context play in communication?

Beginner
A It influences the interpretation of messages B It has no effect C It only applies to written communication D It is only relevant in face-to-face interactions
Show answer & explanation

It influences the interpretation of messages

Context influences the interpretation of messages by providing the background and circumstances surrounding the communication.

Q21. Which of the following is a characteristic of effective communication?

Beginner
A Confusion B Ambiguity C Distraction D Clarity
Show answer & explanation

Clarity

Clarity is a characteristic of effective communication, as it ensures that the message is easily understood by the receiver.

Q22. What is the significance of the receiver in the communication process?

Beginner
A They create the message B They interpret the message C They provide feedback only D They are not involved
Show answer & explanation

They interpret the message

The receiver is significant in the communication process because they interpret the message sent by the sender.

Building up · 12 questions

Q23. What do theories of communication explain?

Intermediate
A How people share information, ideas, opinions and thoughts with each other B How to build machines C How to drive a car D How to cook food
Show answer & explanation

How people share information, ideas, opinions and thoughts with each other

The text says theories of communication explain how people share information, ideas, opinions and thoughts with each other.

Q24. Theories of communication help us understand:

Intermediate
A The process of evaporation B The process of photosynthesis C The process of digestion D The process of communication
Show answer & explanation

The process of communication

The text states that these theories help us understand the process of communication.

Q25. Which of the following is an example of non-verbal communication?

Intermediate
A Speaking on the phone B Sending an email C Writing a letter D Using body language
Show answer & explanation

Using body language

The text mentions body language as a mode of communication, which is non-verbal.

Q26. Which of the following elements is essential for the communication process to occur?

Intermediate
A Sender B Receiver C Message D Noise
Show answer & explanation

Sender

The sender is essential because they initiate the communication by encoding and transmitting the message.

Q27. In the context of communication theories, which of the following best describes the Shannon-Weaver model?

Intermediate
A It focuses on the emotional aspects of communication. B It presents communication as a linear process. C It highlights the importance of cultural context. D It emphasizes the role of feedback in communication.
Show answer & explanation

It presents communication as a linear process.

The Shannon-Weaver model is primarily a linear model that outlines the process of transmitting messages from sender to receiver.

Q28. Which communication theory focuses on the effects of media on public opinion?

Intermediate
A Spiral of Silence Theory B Cognitive Dissonance Theory C Social Penetration Theory D Agenda-Setting Theory
Show answer & explanation

Agenda-Setting Theory

The Agenda-Setting Theory explains how media influences the importance placed on topics in public discourse.

Q29. Which of the following is a key difference between verbal and non-verbal communication?

Intermediate
A Non-verbal communication cannot convey emotions. B Verbal communication uses words, while non-verbal does not. C Non-verbal communication is always more effective than verbal. D Verbal communication occurs only in written form.
Show answer & explanation

Verbal communication uses words, while non-verbal does not.

Verbal communication involves the use of words, while non-verbal communication encompasses gestures, body language, and facial expressions.

Q30. What role does context play in the interpretation of a message?

Intermediate
A It only affects verbal communication. B It has no effect on interpretation. C It can alter the meaning of the message. D It is relevant only in written communication.
Show answer & explanation

It can alter the meaning of the message.

Context is crucial as it provides background information that can significantly change how a message is understood.

Q31. Which of the following best describes the term 'noise' in the communication process?

Intermediate
A It is the feedback provided by the receiver. B It refers to the emotional state of the receiver. C It includes any interference that distorts the message. D It is synonymous with the message itself.
Show answer & explanation

It includes any interference that distorts the message.

'Noise' refers to any external or internal interference that disrupts the clarity of the message being communicated.

Q32. How does the Social Penetration Theory explain interpersonal communication?

Intermediate
A It focuses on the exchange of information. B It analyzes the effects of communication on behavior. C It emphasizes the role of technology in communication. D It describes the process of developing deeper relationships.
Show answer & explanation

It describes the process of developing deeper relationships.

The Social Penetration Theory illustrates how relationships deepen through increased self-disclosure and intimacy over time.

Q33. In communication, what does the term 'feedback' refer to?

Intermediate
A The initial message sent by the sender. B The context in which the message is delivered. C The response of the receiver to the message. D The noise that disrupts the communication process.
Show answer & explanation

The response of the receiver to the message.

Feedback is the receiver's response to the sender's message, indicating whether the message was understood or requires clarification.

Q34. Which of the following best explains the concept of 'encoding' in communication?

Intermediate
A It refers to the physical transmission of a message. B It is the process of interpreting a message. C It involves transforming thoughts into communicable symbols. D It is the feedback provided after receiving a message.
Show answer & explanation

It involves transforming thoughts into communicable symbols.

Encoding is the process where the sender converts their ideas into a format that can be communicated, such as words or gestures.

Make your own

Your notes can be a kit like these

Every kit here was made from real study material. Point Veda at a chapter, a PDF, a photo or a link and get notes, flashcards, practice MCQs, games and a scored test — free, in 42 languages.

  • Chapter notes
  • Flashcards
  • Practice MCQs
  • Scored tests
  • Exam prep

Get Veda free See what students get

Free to start · No ads · Works in 42 languages